A. Delivery / Shipping costs
(all prices are net prices, excluding value added tax)
1. Depending on the the size of your order delivery is made by DHL, Iloxx, UPS or forwarding agency. For the most part Iloxx(DPD).
2. By default we only ship to the countries listed below. Please refer to the table below for the applicable shipping costs. If you wish shipping to another country, then please send us an email (firstname.lastname@example.org) including the item, quantity and the shipping address including the corresponding zip code. We will then notify you as soon as possible if we can ship to the requested country and optionally inform you about the shipping costs.
Shipping within Germany:
For shipping within the German mainland we will charge a lump sum of 5.03 Euro per order. When shipping to German islands we charge an extra island surcharge of 19.99 Euro. For shipping by cash on delivery we charge a delivery surcharge of 5.46 Euro.
Package shipping to the following countries:
Belgium, Denmark, Austria, Czech Republic, Luxembourg, Netherlands, Lichtenstein
France, Monaco, Poland, Slovakia, Slovenia, Hungary
Great Britain, Italy (San Marino), Sweden
Finland, Ireland, Lithuania, Latvia, Estonia, Norway, Portugal, Spain
Bosnia and Herzegovina, Croatia, Bulgaria, Romania, Serbia, Switzerland
Greece, Russia, USA, Ukraine, Canada, China
When shipping to islands we charge an extra island surcharge of 25-60 Euro per package.
Please note that cross-border deliveries may incur other charges, in form of customs duties, which you will be required to pay.
B. Delivery times
I. Delivery times:
The delivery time is 1 to 10 days.
At (Saturdays) Sundays and holidays no packages will be delivered.
D. Payment options
We offer the following payment options:
I. National shipments:
For deliveries within Germany we offer the following payment options, unless otherwise specified in the relevant product description.
1. cash in advance by:
2. Cash on delivery
For deliveries that we send cash on delivery an additional cash on delivery fee of 4.28 EUR (including VAT) is charged. You pay upon receipt of the delivery, directly to the delivery person, plus a transmission fee of 2 Euro.
Additional information on payment methods:
Advance / bank transfer
You transfer the money and we will send the goods upon receipt of the money. Please note that depending on the bank it may take 3-4 workdays until we receive the payment.
Please note: Please provide the intended purpose that our system has assigned to you. Otherwise, our system cannot allocate your transfer. Incorrect information will delay shipping or makes it even impossible.
In the interest of prompt processing we ask for payment within 7 days of auction end.
Payment via PayPal
What is PayPal?
PayPal is an online payment method for secure, easy and fast payments – for free.
Secure: Your bank- and credit card-details are only stored on PayPal. By that your sensitive information is not transmitted every time you purchase online.
Easy: All you need are two clicks. Because your bank- and credit card-details are already entered on your PayPal account, you don’t need to fill them in at every online purchase.
Fast: PayPal payments are proceeded quickly. That way the seller is capable of sending the goods considerably earlier to you.
Sign up to use PayPal now:
• Go to www.paypal.com to set up your own PayPal account.
• Connect your bank account or credit card with PayPal.
• Let´s get started by using easy payments with PayPal.
II. International shipments:
For international deliveries we offer the following payment options, unless otherwise specified in the relevant product description.
1. cash in advance by:
III. Collection by the customer
Collection by the customer only against payment in advance and appointment.